Reference

What These Terms Cover

Your account, your wallet and the country you log in from — these terms cover all three, and we have written them in the English you already use rather than legal padding.

Account rulesWallet and transfersRegion checksChanges we postClosing an account
87bdth What These Terms Cover
DATA AND SECURITY

Your Data, Cookies and Records

A policy is only as good as the way it is enforced, so here is the practical side of this page. We collect what an account needs to run: your login details, the number you verify with, and the bKash, Nagad or Rocket transaction references you send us. We hold that to settle disputes, meet audit duties and keep two accounts from being opened for the same person. Nothing is sold on. You can ask what we hold, ask for a correction, or ask us to close the account, and each request goes through a check against your registered number before we act.

Login and codes A one-time code goes to your registered number on a new device. Our staff never ask for your wallet PIN, and no one here will request your password by call or message.
Cookies we set Cookies hold your session open, remember the language you picked and show us which pages crawl on mobile data. Clearing them logs you out; your balance and history stay put.
Record keeping Deposit and withdrawal entries stay on file while the account runs and for a set period after closure, because a wallet reversal can surface weeks later and needs the original reference.
Your request path For a copy, a correction or a closure, write from the registered address, quote your account number and attach the payment reference. We verify, act, then confirm in writing.
HELP DESK

Raising a Terms Question

A question about the terms should not feel like a maze. Write to our support desk from the email or phone number registered on your account, and tell us which clause you are asking about — quoting the heading gets you a faster answer. Wallet issues move quicker when you attach the transaction ID from bKash, Nagad or Rocket. If the question is about a settled market or a slot round, include the game name and the time of the round so we can pull the record.

Wallet and transfer help If a bKash, Nagad or Rocket transfer leaves your wallet but never lands in your account, send the transaction ID from your app. We trace it against your account and reply on the channel you used.
Clause questions Ask before you act when something is unclear — whether a second account is allowed for a family member, or what happens to an unsettled bet if you close your account.
Access and region checks Unsure whether you can hold an account from your country? Tell us your region and we read back what the terms say, including where access is not permitted — better to know before a deposit than after.

Your Rights in Plain Answers

Most of what reaches our desk is the same handful of questions, so we have answered them here in the order people ask them. If your case is different, the support desk reads every message and replies with the clause that applies to it.

Yes. Opening an account and funding it through bKash, Nagad or Rocket means you accept this page as it stands on that day. If any clause is unclear, ask before you deposit.

Then these terms do not give you permission to use the lobby. Access depends on your local law and eligible regions, and we may ask you to confirm your country before an account stays open.

They can, when the way we run payments or verification shifts. Changes that affect funding or withdrawals are posted here before they take effect, and the live version binds both sides.

Message the support desk from your registered email or phone number and ask. We verify the request against your account, then send what we can share, including your wallet deposit and withdrawal entries.

Your wallet provider's own conditions do. bKash, Nagad, Rocket and Upay set their own limits and checks, and a block on their side is their decision, not a change to your agreement with us.

Ask us in writing once any open cricket market or slot round has settled. We close the account, end marketing messages, and keep the payment records we are required to hold for dispute and audit reasons.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.